Gift Voucher Terms and Conditions

  1. The voucher is valid from the date of purchase, or as agreed at the point of purchase.
  2. The voucher must be used before the expiry date.
  3. The voucher must be used in full. No change or credit for unused differences will be issued.
  4. When checking availability and making the reservation, the voucher number must be quoted.
  5. All bookings are subject to availability and change as stated in the Abbey Hotel's terms and conditions.
  6. The voucher must be presented on arrival and check in.
  7. Any reservation made using a voucher will be subject to the usual Hotel terms and conditions.
  8. The voucher will be automatically redeemed in the case of a no show.
  9. The voucher cannot be used in conjunction with any other offer.
  10. The voucher may not be exchanged for cash but will be treated by the Hotel as a cash payment.
  11. Payments are strictly non- refundable.
  12. The purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others.

From our guest book

  • Lovely stay in the cottage. Very comfortable and felt welcome. Thank you.
    H Family, Stoke-on-Trent

  • Great night's stay in the cottage! Lovely breakfast!
    Emma C, Herts

  • Beautiful place. Fab Hosts, Thanks :)

    Ian & Lesley M, Derbyshire

  • Warm welcome! :) Thank you for a great stay.

    Carl, Salhouse

  • Beautiful Room. Great Breakfast. Helpful Staff.

    Mr & Mrs C Williams, Herts

  • Wonderful place, full of character, looking forward to next visit.

    Peter S, Cumbria

  • A very pleasant place, would definitely recommend.

    Connie J, Rutland

  • Nice place & helpful, welcoming staff. Very good.

    Pat C, East Yorkshire

  • Very relaxing and comfortable stay - lovely lady doing breakfasts!

    Julie & Roy S, Norwich

  • Lovely as usual

    Matt, Essex

  • Lovely rooms, Lovely food & geat hospitality. Thank you.

    Ian & Linda H, Kent

  • Delightful staff and superb breakfasts. Look forward to our next visit! Thank you!

    Keith & Lesley, East Sussex

  • Made to feel very welcome, lovely food & lovely town.

    D & T Hunn, Bedford

  • What a wonderful find. Really friendly welcome & very much like being home.

    Margaret & John H, S

  • Delightful accommodation, delicious breakfast & friendly service.

    Alastair & Rosemary D, Southampton

  • A wonderful, cozy, well maintained, clean place to stay. Lovely staff, will definitely come back again.

    Alia E, Ottawa, Canada

  • Thank you, so much enjoyed my stay, food was fastastic!

    Anne M, Nairobi, Kenya

  • We have been so well looked after. Many thanks for a delightful stay during pendragon run. What a lucky find.

    Brian & Caroline P, Perth, Australia


Trip Advisor rating for The Abbey Hotel, Bury St Edmunds, Suffolk AA 4-star rating for The Abbey Hotel, Bury St Edmunds, Suffolk
Food Hygiene rating for The Abbey Hotel, Bury St Edmunds, Suffolk