Gift Voucher Terms and Conditions

  1. The voucher is valid from the date of purchase, or as agreed at the point of purchase.
  2. The voucher must be used before the expiry date.
  3. The voucher must be used in full. No change or credit for unused differences will be issued.
  4. When checking availability and making the reservation, the voucher number must be quoted.
  5. All bookings are subject to availability and change as stated in the Abbey Hotel's terms and conditions.
  6. The voucher must be presented on arrival and check in.
  7. Any reservation made using a voucher will be subject to the usual Hotel terms and conditions.
  8. The voucher will be automatically redeemed in the case of a no show.
  9. The voucher cannot be used in conjunction with any other offer.
  10. The voucher may not be exchanged for cash but will be treated by the Hotel as a cash payment.
  11. Payments are strictly non- refundable.
  12. The purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others.

Contact

35 Southgate Street
Bury St Edmunds
IP33 2AZ